Jeff Boldia
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999 Brickell Bay Drive, Suite 910 |
Miami, FL 33131 |
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PLATFORMS |
Windows 3.X/9X/NT/Me/2000, MS DOS, HPVUE/Unix (HP-UX), GUARDIAN 90, and RT-11. Familiarity with Novell 4.1.1. |
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LANGUAGES |
MS VBScript, PL/SQL, ISQL, SQL*Plus, MS SQL Server, Turbo Pascal, Waterloo Pascal, FORTRAN 77, Waterloo FORTRAN, DCL, TACL, BASIC, SQABASIC, TSL, Intel 8086 Assembler, SDK-86 Assembler, and Macro11 Assembler. Familiarity with C, HTML, XML, ABAP, and Ada. |
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APPLICATIONS |
SAP System R/3, BSCS, MS Office 95/97/2000 (Word, Excel, Access, PowerPoint, Outlook, Exchange, Project, Publisher, Works, and Paint), Lotus Notes, Tool for Oracle Application Developers (TOAD), Analog Workbench, SPICE, PSPICE, Lotus 1-2-3, WordPerfect (Macintosh, PC), Internet (MS Explorer, Netscape Navigator), Intranet, Snag It, Claris Works, Framemaker, Wingz, Visio 2000, Liken, WinZip, and MacDraw II. |
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TEST TOOLS |
Mercury Interactive TestSuite (WinRunner, QuickTest for R/3, WinRunner2000 (Y2K & Terminal Emulation Add-in), SAP System R/3 Add-in, Siebel Add-in, Java Add-in, Oracle Add-in, TestDirector), LoadRunner, Astra QuickTest, XRunner, Rational SQA Suite (SQA Robot, SQA Manager, SQA LoadTest, and SQA Process), Visual Test, AutoTester Test Tool Suite (AutoTester, AutoAdvisor, AutoController), Softwise PR-Tracker, and Bug Blaster. Familiarity with Segue Software SilkPerformer, Segue Software SilkTest, Segue Software QA Partner, and QES/Architect. |
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CONFIGURATION MANAGEMENT TOOLS |
ClearCase, MS Visual Source Safe, Star Team, Compuware File-Aid/CS (Data-XFER, Conversion-XPERT (formerly Data Junction), Data-XPERT, Compare- XPERT, Related-XPERT), and SupportMagic. |
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HARDWARE |
PC(s), HP Workstations, Macintosh, Vax, Sun, DEC PDP(s), and Tandem CLX. |
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EXPERIENCE |
Senior LoadRunner Consultant (Contract) |
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Jan. 01-Present |
A Multi-National Shipping Company |
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Defined the performance (load and stress) testing approach. Developed performance requirement templates and established pass/fail criteria. Created the performance test- ing, TestDirector deployment, and WinRunner implementation schedules using MS Project 98. Set up an automated test environment and deployed the Mercury Interactive LoadRunner performance test tool. Performed business analysis and devel- oped correlated, data-driven (parameterized) Web virtual user scripts and LoadRunner scenarios. Executed 1,000 user scalability (capacity) and reliability performance tests on an iPlanet 4.0, Resonate, Java Servlet, Windows NT 4.0, Oracle 8, Mercator, Sun Solaris 8 Unix, Sun E450/E420 based B2B e-commerce shipping system. Performed regression performance tests on system upgrades. Analyzed test results, determined causes of failures, and wrote detailed and executive summary test reports. Presented test results to upper management. Recommended production monitoring techniques. Functioned as the liaison to Mercury Interactive on tool purchases, upgrades, licensing, and support issues. Conducted cost analysis of implementing WinRunner QuickTest for SAP R/3 and LoadRunner – SAP. Negotiated licensing and obtained 20% price dis- counts. Determined needs/best fit and recommended tool purchases. Maintained TestDirector environment, supported users, resolved LAN/WAN connectivity issues, and functioned as liaison with other departments and locations. |
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Jan. 00-Present |
Automated Test Consultant (Contract) |
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Kenexa/TalentPoint, Inc. |
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Created technical skills evaluation tests for the Mercury Interactive LoadRunner and the Rational SQA Robot automated test tools to be administered as part of the interview process for human resource departments, technical consulting firms, and IT recruiters. Test designs supported competency evaluation of beginner, intermediate, and advanced applicants. |
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Nov. 00-Jan.01 |
SAP Test Automation Lead (Contract) |
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A Major Airline |
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Led large-scale test automation of SAP R/3 (ABAP/4) and B2B (Extranet) systems of a major airline using the Mercury Interactive Test Tool Suite (LoadRunner – SAP, WinRunner QuickTest for R/3, WinRunner – Web, TestDirector.) Defined perfor- mance requirements and test environments. Received formal WinRunner QuickTest for R/3 training from Mercury Interactive. Interviewed and selected other test automation consultants. Specified and coordinated the set up of a certification facility. Created a QuickTest training lab. Installed SAP GUI clients (front ends) 4.5/4.6b/4.6c, SAP demo server, Oracle 8i (release 8.1.5)/8.0.5 clients, WinRunner QuickTest for R/3, and TestDirector. Prepared and conducted the formal TestDirector training for class sizes of 20 students. Managed QuickTest scripting lab, guided recording/scripting pro-cesses, enforced methodologies/coding standards, and created and debugged data-driven (parameterized) scripts. Configured TestDirector and implemented automated test management processes (integrated with QuickTest, built test plans, constructed test sets, set up graphs/reports, and defined filters) for a 100 user community. Guided end user test execution and defect reporting. |
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Quality Assurance Manager (Contract) |
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Oct. 00 |
A Pre-IPO Dot Com |
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Managed 2 engineers in the test and integration of a MS Internet Explorer (IE), HTML, MS Visual C++, Java Servlet, XML, AccPac, SysTran, Windows 2000 Professional, Windows NT, MS Internet Information Server (IIS), Allaire JRun Server, MS Exchange Server, Oracle 8i based Business-to-Business-to-Consumer (B2B2C) e-commerce (ECOMM) on-line shopping system for an Internet start up company. Per- formed business process gap analysis and created business process flow diagrams using MS Visio 2000. Defined Business Use Cases. Analyzed Oracle 8i Database Entity Relationship Diagrams (ERD). Set up and maintained projects in MS Visual SourceSafe. Performed Software Configuration Management (SCM) and controlled daily code installations. Defined multi-platform/multi-configuration (95,98,NT,2000) test environment. Analyzed, configured, and implemented the Softwise PR-Tracker client-server and web based, automated defect tracking tool. Trained and led 2 engin- eers in unit and end-to-end integration testing. Tested Web site screen scraping utilities, on-line registration, MS Visual C++ shopping agent download and InstallShield install- ation processes, on-line shopping and price quoting across multiple e-tailors, Active Server Pages (ASP), JSPs, a JRun Servlet Engine, normalized product databases, an E-mail Daemon, order fulfillment, and XML generation and parsing programs. Man- aged web server 200 virtual user load testing. Manipulated an Oracle 8i (release 8.1.6) database with SQL*Plus. Established a test results logging process. Replaced
the Project Manager during a vacation period. Coordinated prime contrac- tors
in development, delivery, installation, and integration of custom Internet/Intranet
software. Managed difficult software vendors. Supervised test environment
construction including management of Software Engineers, a LAN Systems
Engineer, and an Oracle Database Analyst (DBA). Set up and configured FTP
severs. Evaluated the Prop Web Customer Service tool. |
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Web Test Automation Lead (Contract) |
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Apr. 00-Aug. 00 |
A Fortune 50 Bank |
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Led the requirements assessment, tool/quantity
selection, procurement, planning, scheduling, status reporting, test
environment design, implementation/deployment, test phase design,
standardization, and training for automating test management, functional
testing, and performance testing for a Fortune 50 banking client. Analyzed
Business-to-Business (B2B) and Business-to-Consumer (B2C),
multi-geographic/national, high security, high dollar e-banking
(Internet/Intranet) and IBM AS400 (midrange) transaction environments. Functioned
as the liaison to the test tool vendor, Mercury Interactive. Conducted
product demonstrations. Performed cost analysis and designed a best
solution/best buy test tool configuration/test environment strategy that encompassed
AS400 and i-Net test management, functional testing, and performance testing.
Negotiated multi-geographic site licensing versus the standard single office
site licensing. Obtained 30% product (25 user TestSuite Enterprise (WinRunner
6.02 and TestDirector 6.02), WinRunner Siebel Add-in, WinRunner Java Add-in,
WinRunner Oracle Add-in, WinRunner Y2K & Terminal Emulation Add-in, and
LoadRunner 6.5 with 1K Web virtual users) and 15% annual support
(maintenance) price discounts. Conducted implementation planning/status and
test methodology meetings with non-technical audiences in a highly political
environment. Planned testing of remote sites and provided test automation
consulting support for unit, system, performance, and user acceptance testing
(UAT). Created project schedules using MS Project 98 and MS Excel. Devised a
phased implementation approach and coordinated deployment with Help Desk and
Infrastructure teams. Set up a temporary automated defect tracking process
utilizing a Lotus Notes database. Led installation of all hardware and
software, including set up and configuration of a TestDirector/LoadRunner,
Windows NT 4.0, Oracle 8i (release 8.1.5) database server that supported a
100+ local and remote user community based on Oracle 8.0.5/Oracle 8i
(releases 8.1.5 and 8.1.6) and Novell NetWare 4.1.1 clients. Installed
WinRunner Y2K & TE Add-in and configured for Rumba 5250 terminal
emulation. Led deployment of remote (off-site) LoadRunner virtual user host
machines. Investigated technical/cost requirements and feasibility of
implementing Web Defect Manager and Version Manager. Created a TestDirector
project hierarchy that served as the test management/best practices backbone.
Reviewed functional/technical specifications and user's guides and developed
test plans and scripts for positive and negative testing of the Netscape
Navigator, MS Internet Explorer (IE), HTML, Java, JavaScript, enCommerce,
Netscape Enterprise Web Server 3.6, BEA WebLogic Application Server 5.1,
Allaire ColdFusion Application Server, Tumbleweed, IBM DB2, Oracle 8i, Sun
Solaris 8 Unix based e-commerce, on-line banking systems under test. Designed
a multi-phase, multi-geographic, secure environment, performance (load,
stress, volume) testing approach. Derived performance requirements and
established benchmarks from industry standards and server (Sun E450, Sun
E6500) specifications. Set up a TestSuite training facility and scheduled and
conducted training in both manual and automated test methodologies. Trained
in IT security and Risk Management.
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Nov. 98- Dec. 99 |
Test Environment Manager & Software Quality Assurance/Test Lead (Contract) |
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Fortis, Inc. |
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Hired as Senior QA/Test
Analyst, quickly promoted
to Team Lead, and then |
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Jul. 98-Oct. 98 |
Senior Test Automation Consultant (Contract) |
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Burger King Corp. |
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Conducted black box and glass box (white box) |
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Feb. 98-Jul. 98 |
Senior Software Test Engineer/Analyst (Contract) |
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Logica, Inc. |
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Hired as Senior Software Test Engineer and received immediate promotion to Test Team Lead. Led engineers in the integration and test (I&T) of a Code Division Multiple Access (CDMA) application of the LHS Business Support and Control System (BSCS) 3-tier, Centura, Oracle Relational Database Management System (ORDBMS) based, telecommunications billing and customer care system. Assisted in the development of project schedules using MS Project. Established and implemented independent verification and validation (IV&V) processes in a rapid application development (RAD) environment. Analyzed specifications and performed requirements analysis. Wrote and executed functional (FAT) and site (SAT) acceptance test plans in accordance with ANSI/IEEE Standard 829. Developed test strategies and test procedure/script formats. Automated the testing process and created MS Visual BASIC (VB) and SQABASIC automated test scripts using the Rational SQA Suite (SQA Robot, SQA Manager, SQA LoadTest, and SQA Process) automated test tool. Created a defect reporting/tracking process. Created a test results log to facilitate daily reporting of test status. Analyzed and corrected Oracle database tables and configuration data load scripts. Performed testing at the customer’s facility in Mexico. Tested the BSCS interface to the J.D. Edwards Accounting System. Received advanced certification in the Rational SQA Suite. Set up and configured PC workstations. Recruited and trained engineers. Received contract extension. |
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Nov. 97-Jan. 98 |
Senior Quality Assurance/Test Consultant (Contract) |
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Cap Gemini Ernst & Young |
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Analyzed the software I&T program of a 2-tier, Stratus Host, call center, automated airline reservation system. Recommended and implemented process improvements. Evaluated and streamlined existing procedures and developed new processes. Supervised structural (white box) and functional (black box) user services (character (text) based User Interface (UI) and On-Line Help) regression testing. Evaluated test conductors’ performance. Designed a defect reporting/tracking process and dispositioned failures. Conducted automated test tool trade study and recommended purchase. Created a product comparison matrix. Selected products and determined capability of testing non-Graphical User Interfaces (GUI) and Microsoft (MS) Visual C++ GUIs. Researched automated defect reporting/tracking tools and developed selection criteria. Evaluated products such as Rational SQA Suite, Mercury Interactive WinRunner TestSuite, Segue QA Partner, Rational (MS) Visual Test, and QES/Architect. Implemented SQA Robot and SQA Manager. Reviewed and edited training and user manuals. Led recruitment of technical writers, including development of requisitions. Trained in Airline Reservations System. |
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Mar. 97-Sep. 97 |
Software Quality Assurance/Test Lead (Contract) |
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Sterling Solutions Group, Inc. |
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Led the I&T of 3-tier, MS Enterprise
Client/Server (C/S) and 2-tier, Unisys Mainframe (MF) automated cruise line
group and air/sea reservation systems in call center environments. Analyzed
specifications, database schemas, and data dictionaries. Resolved
discrepancies with software development team. Established and implemented 5
phase I&T programs. Developed I&T schedules, plans, procedures,
scripts, and supporting documentation. Conduct
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Jul. 96-Jan. 97 |
Software Test Manager/Senior Staff Engineer |
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TRW, Inc. |
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Developed I&T documentation for verification
of the GUIs, C/S design, object-orientated design (OOD) applications
software, and network operations LAN/WAN services of an ORDBMS. Analyzed and
interpreted a request for proposal (RFP). Supported program and technical
baselining activities. Analyzed and allocated over 5,000 requirements.
Developed and implemented program I&T methodologies. |
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Jun. 95-Apr. 96 |
Test Manager/Senior Test & Integration Engineer |
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DME Corp. |
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Led engineers and technicians in assembling,
integrating, testing, and documenting government and commercial electronic
systems and test fixtures. Prepared cost, man-hour, and materials estimates
for proposed labor utilizing MS Project and MS Excel. Wrote
state |
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Aug. 94-Jun. 95 |
Test Systems Project Engineer (Contract) |
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Motorola, Inc. |
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Designed, developed,
staged, hardware/software/firmware integrated, tested, and documen |
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Sep. 89-Aug. 94 |
Team Leader/Senior Test & Integration Engineer |
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Harris Corp. |
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Led engineers and technicians in staging, hardware/software/firmware
integrating, formally testing, and destaging a digital telephony voice/data
switching system, its client/server and terminal/host computer
networks, and its digital/analog interfaces in ISO 900X environments. Managed
prototype system and production
system test beds. Supervised
the development of final test documents for verification of software and
hardware. Interpreted customer’s
SOW. Wrote master, factory,
and production test plans. Mapped product requirements to test procedures. Wrote system/sub-system/unit/component level factory (FAT) and
production acceptance test (PAT) procedures in accordance with Electronics
Industry Association (EIA)/Telecommunications Industry Association (TIA)/IEEE/ANSI
/military /federal standards. Coordinated interdepartmental installation,
integration, and test activities. Conducted customer witnessed testing and
physical configuration audits (PCA). Tested Tandem VLX and Tandem CLX
non-stop, real time, On-line Transaction Processing
(OLTP) based host/terminal
systems. Conducted GUI
functional testing of Motif environment, X Window based
applications with the
Mercury Interactive XRunner automated test tool. Tested
functionality of MS Windows 3.X based
applications with the MS Visual Test and the SQA Team
Test automated test tools. Conducted client/server load,
stress, and volume performance testing. Passed 95% of
requirements tested. Debugged, isolated, and corrected switch anomalies. |
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Summer 88 |
Software Engineer |
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Dow Chemical U.S.A. |
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Assisted
in the development of an electronic mailing system. Designed, de |
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Summer 87 |
Test & Integration Technician (Contract) |
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Westinghouse Electric Corp. |
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Retrofit circuit breakers, transformers, and resistor banks. Integrated solid state devices. Performed site integration activities. Qualified devices and documented test results. Reduced backlog of obsolete equipment. |
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Summer 86 |
Video Specialist |
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Buckley Video Service Co. |
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Operated video equipment. Recorded sporting events. Marketed videotapes. |
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Summers 85 & 86 |
Plant Engineering Supervisor/ Engineering Assistant |
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General Motors Corp. |
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Individually scheduled, motivated, and supervised 25 electricians. Resolved data archival and retrieval defects of a Vax Programmable Data Processor (PDP) based electronic Transmission Tracking System. Determined and documented causes of system report discrepancies. Coordinated remediation with software vendor. Reduced error rate to less than 4%. Recruited electricians. |
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Jun. 84-Jan. 85 |
Assistant to Vice-President |
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Walbridge-Aldinger Co |
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Compiled bidding volume chart, verified calculations, and delivered bids. Received bonus for outstanding performance. |
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EDUCATION |
Michigan State University. B.S. Electrical Engineering with Honors, 1989; G.P.A. : 3.5/4.0. |
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PROFESSIONAL TRAINING |
Certifications Mercury Interactive TestSuite (WinRunner, TestDirector), Mercury Interactive LoadRunner, Rational SQA Suite (SQA Robot, SQA Manager, SQA LoadTest, and SQA Process), AutoTester, File-Aid/CS (Data-XFER, Conversion-XPERT (formerly Data Junction), Data-XPERT, Compare-XPERT, Related-XPERT), ClearCase, and Engineer-In-Training (E.I.T.) Classes Mercury Interactive Astra QuickTest, Mercury Interactive QuickTest for R/3, PL/SQL, Oracle* Reports, Oracle* Forms, Oracle Designer/2000, HPVUE/Unix (HP-UX), GUARDIAN 90 Operating System, Tandem CLX Architecture, GTE Telephony, Tandem Advanced Command Language (TACL), DCL, Software Testing, Digital Voice Switch, Voice Switching and Control System (VSCS), Portable/Mobile 2-way FM Radio, Fagan Software Inspection, Airline Reservations System, IT Security and Risk Management, Time Management, Electrostatic Discharge (ESD) Awareness, Berlitz Spanish Language, and BarCode Scanning. Seminars/Conferences Empirix Web Site Performance Monitoring/Benchmarking, Empirix Load Testing Strategies, Unitrode Power Supply Design seminar, and Rechargeable Battery conference. |
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PERSONAL |
Spanish fluency: 70%. Single; no children. Over 10 years of investing experience in mutual funds, stocks, and options. Enjoy softball, volleyball, and Web page development (www.gate.net/~jeffb). |